Who We are

About Sparta Telecom

Sparta Telecom was established in 2011 and has since grown exponentially. Headquartered in Luton, Bedfordshire, we have established a reputation as a provider of low-cost telecommunication services. Our mission is-simple to provide the cheapest landline and broadband services possible to our customers, whether residential or business. We value all of our customers tremendously and aim to deliver exceptional customer service at all times.


Our line rental and call costs are amongst the lowest in the industry. With calls costing from 1ppm for businesses and 3.58ppm for residential customers, we provide considerable savings for customers of other telecoms companies, including BT, Sky, Talk Talk and Virgin. Together with our low call setup and monthly line rental costs, our landline packages are amongst the most competitive in the market today.


Using our high performance broadband telecommunications infrastructure, we deliver an industry-leading broadband service to home and business customer at the fastest broadband speeds available in the UK today. Coupled with our impeccable security and network reliability, the low prices for our broadband packages make them a truly irresistible proposition for our customers.


Sparta Telecom is regulated by OFCOM and is also a member of ISPA (the Internet Service Providers Association) and CISAS (the Communications and Internet Services Adjudication Scheme). We take our membership of these organisations very seriously and always try to extract maximum benefit for our customers. To this end, we ensure that we have appropriate representation on any regulatory and legislative issues which could impact upon our customer base.


What makes Sparta Telecom so popular?

  • Fantastic broadband and landline packages
  • Huge savings on calls
  • Lower monthly bills
  • Customer service interested in YOU!
  • Free phone customer service& technical helplines
  • Ease of swapping - no fuss, no hassle, we do everything
  • Quality products and personal interaction with you, our customer
  • Keeping abreast of technological advances to deliver the fastest possible broadband speeds to you

  • Cheaper bills each month

    Sparta Data Centre

    Our servers are based in a state-of-the-art data centre in Bedfordshire, with triple redundancy units and the highest security protection 24/7 365 days a year. Our data centre uses peer-to-peer networks which enable us to pass both broadband and landline traffic at phenomenal speeds, utilising the latest technology available today.


    Unlike a lot of "lights off" data centres, ours is manned 24 hours a day all year round, so that if anything happens to your landline or broadband networks, we are immediately ready to identify and correct any problems. This leaves you free to concentrate on your core business whilst we manage the network. All scheduled maintenance or upgrades, including backups, are carried out in the early hours of the morning around 2 am, to ensure minimal disruption whilst essential work is carried out.

    Sparta Support for you

    At Sparta Telecom, we don't believe in menus, followed by yet more menus, Oh no! You don't have the time for all that; your time is precious. That's why at Sparta Telecom, you will find we have only one number and a free phone number at that! The call you make to us is absolutely free!


    Every call is answered by a real person; no menus. You simply let them know what department you want and you're through. Need Technical help? No problem; our technical team are just a call away from solving any problems you have, from broadband to landline problems. You can also check out our 'Topics' pages on the website which may give you the answers before you call us.


    All of our teams are highly trained and will aim to give you a quality service at all times. If you need to talk to us, our customer service teams are available to help you with all of your issues. Our technical support teams will ensure that any faults or technical issues are resolved as soon as possible-they can also help you to configure your equipment correctly, including setting up your broadband internet. At Sparta Telecom, we don't believe in a 9-5 service, because you may need help immediately. Our teams are available 6 days a week, at times to suit you, and all this on one FREE number, 0800 915 9396 (for residential customers) and 0800 0087 996 (for business customers).

    We Asked Customers
     
    At Sparta Telecom, we believe in providing services that YOU the customer want. Unlike other companies who produce packages that suits them but not always the customer, we wanted to be different. You know how it is with most ISPs – they give you a small range of telephone and broadband options that suit them. But what's the use in that, you need what you want.

    So we held focus groups all around the country and we asked you the customer just what you wanted to have us provide for you, in broadband and landline or anything else.

    Because of the focus groups of people like you Sparta Telecom is proud to offer plans and services for broadband and landline, just for you and chosen by you at a cost which ensures that you make savings with us on broadband and landline instead of your current provider. You spoke we listened something 90% of other ISP’s don’t do.

    You said :-

    • Don’t say unlimited if its got restrictions
    • Give high speed broadband but at low cost.
    • Give us quality products
    • Give us a lower cost of calling
    • Give us a quality service especially Customer Services.



    And much more besides. All of our broadband or landline prices are based on what you, the customer, asked for, and other services will also be coming on-stream based on what you, the customer, asked for.